How to cancel an appointment

When it is impossible to go
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If you cannot attend the appointment you have booked, please cancel your reservation in order to allow other patients to use the free slot.

To cancel your appointment you need:
- the patient's fiscal number;
- the reservation number you have been given upon reservation.

Cancellation can be made:
- online, on the section cancel your reservation. Upon completion of the procedure, a cancellation confirmation will be displayed
- by phone, at n. +39.06.6818.19
- in person at the administration counters in all the Hospital premises. 
 

Counters' opening hours are:

Rome Gianicolo:
from Monday to Saturday, from 7.00am to 6.45pm
on Sunday from 7.00am  to 6.45pm

Rome San Paolo:
from Monday to Friday, from 7.00am to 6.45pm
on Saturday from 7.00am to 12.45pm

Santa Marinella:  
from Monday to Friday, from 7.00am to 2.30pm

Palidoro:
from Monday to Friday, from 7.00am to 6.45pm
on Saturday from 7.00am to 12.45pm

Those who have given their phone number using the option Reminder sms can cancel their reservation replying NO to the appointment reminder text, which is sent 3 days before to remind the appointment's day, time, and location.